Tottenham Hotspur has opened one of the most technologically advanced stadiums in the world, designed with technology incorporated into the fabric of the building and its wider campus to enhance the fan experience, with free high-density Wi-Fi and mobile coverage in all areas.
The Club aspired to create the best-connected stadium in the UK - an aspiration it has now achieved. There are world class mobile voice and data services designed and installed by Shared Access for customers of every UK operator - Vodafone, O2, EE and Three. This is an offering unmatched by any other UK sports stadium.
Real Wireless was engaged by Tottenham Hotspur Football Club in 2013 to help develop its strategy for wireless communications in the new stadium. The brief was to ensure that the stadium design that was emerging from architects Populous included provision for all the wireless services necessary to deliver the best-connected experience for fans and operational staff in and around the stadium.
That meant all wireless technologies. Not just 2G, 3G and 4G mobile, but PMR for support services, TETRA for emergency services and Wi-Fi –technically architected, supplied and deployed by the Club’s official enterprise networking partner, Hewlett Packard Enterprise (HPE). In addition, there needed to be support for technologies such as satellite that may be required for broadcast and event use.
And it needs to be able to support 5G when it arrives.
Designing a stadium that meets current and future demand
The design of the new stadium incorporates key features with a fully-integrated technology infrastructure supported by an ecosystem of partners that have invested with the Club to build out the technologies created.
Data capability is widely available where it is most needed. A high data rate service is available for the bowl, concourse, podiums, media areas, hospitality areas, conferencing suites and offices, as well as key operational areas such as event control and back of house.
At the core of the new system is a fast, scalable and resilient network, designed to facilitate an enhanced visitor experience and enable operational efficiency through centralised systems control and management. The system comprises:
A hybrid active/passive distributed antenna system (DAS)
Joint Operator Specifications (JOTS)-compliant 2G, 3G and 4G, allowing connections for all mobile network operators
MIMO on frequencies 800/1800/2100/2600MHz
The hardware that enables this is extensive. This hardware, all integrated into the design of the building – includes:
164 internal antennas including 48 pitch and bowl stadium antennas, six macro antenna providing external coverage and 19 external antennas providing podium coverage
Over 45,000m coaxial cable
Over 25,000m of individual fibres
2348 passive components
9 master unit racks
172 Low power remote radio units
18 High power remote radio units
A dedicated equipment room, 100 sqm, with 80 operator racks and 9 POI racks
A collaborative effort
The Club selected neutral host company Shared Access Limited to design and build the system and create a commercial platform that would allow all mobile operators to deploy all their current technologies. In addition, the system needs to be capable of supporting 5G when it is ready to be deployed by the mobile operators.
The infrastructure supports the fan experience and it is an operational asset that allows the Club to optimise its business operation. As well as 100% wireless coverage and mobile connectivity with all four operators, Bluetooth beacon technology was installed by HPE, enabling the Club to engage with fans through its new Spurs Official app that enables wayfinding and proximity marketing to maximise the fan experience at the stadium.
At Real Wireless we are proud of our role in making this ground-breaking new system a reality. We applaud the vision of Tottenham Hotspur to address this at an early stage in the stadium design process and the Club’s ambition to bring stadium communications into a new and exciting era. And 5G ready.
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