2019 Local Government Tech Predictions! #CounciloftheFuture

On 12 December we held our annual end of year local government celebration event - Future Gazing: Where Next for Local Gov Tech - bringing together tech industry and councils to reflect on the past year in local government transformation, the key trends and looking to 2019 on what the emerging technologies disrupting the sector will be. The panelists were also invited to make their predictions on what is in store for local government transformation in 2019!

The panelists included:

  • Jason Kitcat, Executive Director, Corporate Development, Essex County Council
  • Councillor Timothy Barnes, Founder of the Rain Cloud & Westminster Councillor
  • Siobhan Coughlan, Programme Manager, Local Government Association​
  • Linda O'Halloran. Head of Local Digital Collaboration Unit, Ministry of Housing, Communities and Local Government
  • Dale Peters, Research Director, TechMarketView

Reflections on 2018:

Collaboration

  • With the launch of the Local Digital Declaration and the Local Digital Fund we’ve seen real collaboration across local government. The Fund itself received an overwhelming 389 unique expressions of interest in running collaborative Local Digital Fund projects from 171 organisations which is a testament to the collaboration happening locally.
  • Increase collaboration also happening at the supplier level. techUK  signed-up as co-publishers of the Local Digital Declaration, and bought together the vendor community to shape the response to the Declaration. This has resulted in suppliers co-designing three projects together.
  • Moving away from suppliers selling a solution to working in partnership to solve a problem.
  • The business case for open by default is catching on.

Start small

  • Greater focus on channel shift and self service rather than big transformation.
  • Renewed incentive from councils yet on the digital journey to begin their transformation, and learning from other councils.
  • Moving away from large contracting to small agile ones. The shift to cloud making agile contracting possible.

Emerging Tech & Data

  • Growing appetite for automation but suppliers need to educate the sector on what RPS is and isn’t if we are to see greater uptake.
  • Data has become a big driver. The challenge is where to start and do with the data as it sits across so many devices/systems in the organization.
  • Greater use of voice technology in empowering people to live more independently in their own home.
  • The challenge of overcoming barriers to sharing data across public service agencies continues.

AND THE PREDICATIONS FOR 2019……

  • More community of practice to develop reusable tools and templates emerging to help pattern all the good things happening.
  • Year of the relationship. Suppliers that drive towards a truly mutually-beneficial partnership will benefit.
  • Greater openness and evidence decision making will be the the norm.
  • Greater use of data to target resources.
  • More informed buyers.
  • Increase in spend from local government in to the Digital Marketplace.
  • Increase in diversity in the supplier base.
  • More emphasis on place.

Check out Capita’s Alex Cousin’s predictions too - 2019 will be the year of people and communities

Share your predications for 2019 using the hashtag #CounciloftheFuture @techUK

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