The digital revolution has arrived, and we must embrace it

Digital transformation: it’s a phrase that businesses have been throwing around for years. It feels like we’re constantly reminded about the benefits of digitally transforming, but these words are failing to transform themselves into action. The reality is that, despite knowing what needs to be done, organisations across industries are failing to adopt the technology needed to take their business to the next level. This needs to change.

Organisations that make the move to adopt cloud computing technology can benefit from a number of distinct advantages that help sharpen their competitive edge. One of the top advantages of the cloud is the ability to accelerate innovation cycles to take advantage of the latest technology available such as AI and IoT. 

According to IDC, by 2019, 40% of digital transformation initiatives will use AI services. With this date fast approaching, AI is already offering businesses the ability to automate repetitive tasks, providing employees with time for higher-level, results-driven thinking.

This technology has the ability to automate administrative processes, and truly transform customer experience.

Removing the stress of decision-making with automation and say goodbye to mundane work

According to a recent SAP Cloud ERP study of 2,500 C-level executives, 94% of respondents feel that the deployment of technologies such as AI and machine learning will play a critical role in their organisation’s survival over the next five years. Business leaders are becoming more conscious of the role digital disruptors and macro-economic factors are going to play in turning their industries upside down over the coming years.

As this technology burgeons, many industries are also now coming to terms with the fact that AI can action tasks that were once regarded as deeply human. AI is now changing job roles across multiple industries, whether that be retail, manufacturing or energy.

By implementing intelligent technologies capable of combining behaviours with historical data, a business can amplify their processes and reduce manual efforts, human mistakes and those repetitive tasks.

Why business leaders must embrace this change

According to the findings in SAP Cloud ERP’s AI survey, almost one in five business leaders believe the deployment of intelligent technologies are the biggest threat to their business. It’s understandable that some employees may become uncomfortable as machines work their way up the white-collar food chain.  When employees are lacking in confidence and are concerned about their future, it is important that business leaders demonstrate humility and adaptability. 71% of the survey’s sample believe that a leader’s ability to adapt to opportunities and threats is essential to an organisations success. This includes their ability to identify and respond to new insights, whilst ensuring employee satisfaction remains positive.

Leadership is evolving; AI is here to help tomorrow’s business leaders flourish and the cloud can help them get there faster. Those who fail to adapt risk stagnating the business, and with that, risk being left behind.

The question is “when” not “if”

Humans are the product of evolution. This has been fundamental to our survival for thousands of years and is just as important to our future success. But these changes are for the better and will promote far more rewarding careers. This presents businesses and employees alike with the choice: embrace the opportunities cloud technology can bring them, or remain at the desk trying to connect the reasons why they chose to be left behind.





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  • Sue Daley

    Sue Daley

    Associate Director, Technology & Innovation
    T 020 7331 2055
  • Katherine Mayes

    Katherine Mayes

    Programme Manager | Cloud, Data, Analytics and AI
    T 020 7331 2019

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