National Apprenticeship Week - Kiera Phelps, Cogeco Peer 1

How did you choose your apprenticeship?

Before I decided to go down an apprenticeship route, I was given an opportunity to get into sport and attend Pompey in the Community to complete a level 3 diploma in BTEC Sports.  However, during my summer with the NCS team, I predominantly focused on the business and administration side of the course and I found I really enjoyed it – especially spreadsheets!  On conclusion of this I decided to go down a business and administrative route, by applying to a college on a Level 3 extended diploma business course, as well as trying to find a Business administrative apprenticeship.  The College gave me some good information and contacts to go and search for an apprenticeship that suited me the best, whilst also completing assignments for my College course.  I decided to apply for the Business Administration Apprenticeship for Cogeco Peer 1 because it was the first one that really grabbed my interest. I did lots of preparation for my interview, but I was still nervous as it was my first professional interview. It must have gone well though because I was offered the apprenticeship!

How far into your apprenticeship are you?

I started the apprenticeship back in October 2018 in that time I have started 5 out of 8 Units, 2 of which have been completed and another 1 almost there.  I have a year to complete this course and am so far very much ahead of schedule!  During the 4 and a half months working within Cogeco Peer 1, I have learnt so much and also become more confident with my ideas and also working with people. The main highlight and the most important area which was most enjoyable was getting most of the Blue Book documents live on SharePoint.  This means others can more easily access them and there’s a clear process to search for documents. My administration skills have improved immensely since I joined the Cogeco Peer 1 team, before even coming here I didn’t know how to use SharePoint at all.  Even though there is still a long way to go, I am more confident in the skills that I have learned now than I ever was before I became an apprentice.

What advice would you give to your younger self?

When thinking back being 16/17 years old and having this experience of being on an apprenticeship in a great company, I couldn’t really tell my younger self much.  However, going back to my GCSE years, I would tell myself, its going to be hard, but you can push harder, go the extra mile and complete the assignments and revision that needs to be done.  You can only fail if you set yourself up for failure, but even then, you have to be confident, surround yourself with the people you love, because they will be there to help and push you along.  Don’t be scared to ask questions, it’s about everyone getting the equal right to learning and don’t fear getting something wrong.  Even the brightest of people make mistakes and there’s not much that can’t be put right.  Finally go out there and try your best.  If you go out there and do your best, then there’s nothing stopping you.


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