Water Industry Show and Tell | Riding the Wave of Innovation

The National Infrastructure Commission has identified resilience as an important measurement, pointing out that due to climate change the UK is facing serious challenges along the way and the urgent need for the industry to boost supply resilience and to ensure a long-term water supply. It has been predicted that £40 billion will be the cost of relying on emergency options such as road and ship tankers over the next 30 years and £21 billion, the corresponding cost of building resilience. There is an urgent need to boost the quality and capacity of infrastructure, work on predictive maintenance and more efficient data gathering, as well as reducing leakages and reducing water usage. Currently, 20% of mains water is currently lost each day, which amounts to almost 3 billion litres per day. 

Innovation is at the heart of the ambitious targets for the industry and the regulator. We will explore in this session how to stretch the boundaries and succeed in the industry’s efforts.




13:30 - Registrations

14:00 - Welcome - Teodora Kaneva, Programme Manager Smart Energy & Utilities and IoT 

14:15 - Industry Presentations

Denise Massey, Managing Director at Energy Innovation Centre

Shaunna Cubberly, Head of Innovation Engagement at Anglian Water Services 

Andrew Morris, Interim CIO at Affinity Water

15:00 - Design Sprint

16:00 - Coffee Break

16:20 - Sprint Presentations and Discussion

17:00 - Q&A

17:30 - Close and Networking


Our mission 

We are gathering key stakeholders to a show and tell session, inspired also from other industries, on how to foster innovation in the water sector.  We want to hear from the water companies, the tech industry, and the policymakers on how we can work together to identify the opportunities as well as tackle some of the possible challenges to innovation that may exist.  

We will tackle the following key questions on the day:


  1. How to significantly increase resilience while spending less?

  2. How to provide operational resilience and improve customer service?

  3. How to support investment and innovate in order to achieve better outcomes and reduce customer bills?

  4. Implementing innovation in business as usual. 



The event will start with three short presentations outlining the water companies’ thoughts on the key questions, their challenge in procuring new technology, how do they innovate, and where are the potential strategic partnerships we could help facilitate.

To be able to inspire ideas in the room we have invited the energy industry pioneers to share some of their learning and how some of the similar issues could be tackled.

The design workshop will include an interactive session between the stakeholders which will produce a short series of papers and industry collaboration activities within our Smart Energy and Utilities Programme. 

  • Teodora Kaneva

    Teodora Kaneva

    Programme Manager | SmarterUK
    T 020 7331 2016

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