Survey data

Survey data

  • 97% of respondents believe that technology is critical to their work, with only 1% thinking it is an overhead.
  • Civil Servants are increasingly excited about the possibilities offered by data analytics, but mobile working is seen as the most important technology for improving their efficiency.
  • Technology is seen as critical for improving public services (78%), increasing public sector productivity (66%) and managing demand from citizens (57%).
  • Just 6% of respondents thought that public services wouldn't be improved by greater sharing between organisations, but legislation (36%) and incompatible working practices (36%) were seen as barriers.
  • Nearly four out of five Civil Servants (79%) thought that there was an appetite amongst the public for interacting with Government more online, but digital skills shortages, complexity and expense were seen as blockers.
  • More than half (57%) of all Civil Servants thought that a lack of digital expertise prevented the public sector from making the most of digital technology.
  • Only 21% of Civil Servants thought that there was an appetite in their organisation for procuring more products and services from SMEs, despite the Government's target to spend £1 in £3 with smaller businesses by 2020.
  • Better engagement with Industry was seen as the best route to improving value for money from the public sector's IT spend (picked by 58% of all respondents).

pptxtechUK survey analysis - 2017.pptx

For more information, please contact: 

  • Owen Spottiswoode

    Owen Spottiswoode

    Head of Digital Transformation
    T 020 7331 2167

Share this

FROM SOCIAL MEDIA

.@Ofcom publishes its third annual Media Nations Report, highlighting the significant impact of COVID-19 on UK cons… https://t.co/F9kGVXryuD
If you're missing #PlaceLedInnovation week then re-watch the webinars from last week! Excellent insights on everyth… https://t.co/5TzPmnvqRN
Thanks to everyone that's got involved in our #AILunchtimeLectures so far! We’ll be back again in September but in… https://t.co/I4ghH9SqW2
This September, London Tech Week is coming back stronger than ever. Engage with the best content and attend a range… https://t.co/oxbeWNg9Tu
Become a Member
×

Become a techUK Member

By becoming a techUK member we will help you grow through:

Click here to learn more...