This year’s Civil Service Survey is the third time techUK has conducted a study on the use of IT services and the role of technology in central government and agencies.

The fieldwork was carried out by Dods Research online in February and March 2017 and received 948 responses, establishing a solid benchmark for measuring the views of central government.

Differences of +/- 3.21% are statistically significant at the 95% confidence level. This means that we can be sure that if we had asked all 440,000 civil servants the same questions, 95% of all their answers would be within a range of +/- 3.21% of what we see in the results here.

In addition, techUK was able to identify anonymised responses from those in key digital roles and among senior civil servants.

Senior civil servants were defined as members of the Senior Civil Service, grade 6, and grade 7. This typically equates to Deputy Director level and above in the Civil Service. 138 respondents were part of this group.

Key digital roles included those who identified as either CIO, CDIO, CDO, CTO, Commercial Director, Head of Procurement, Digital Leader, Finance Directors or Head of Innovation. There are 62 civil servants in this group. While there was some overlap with the senior group, not all of these roles are part of the senior group mentioned above.

Responses were collected from across the country with every region of the UK represented. Over three quarters of respondents were based outside London.

To find out more, please contact: 

  • Owen Spottiswoode

    Owen Spottiswoode

    Head of Digital Transformation
    T 020 7331 2167


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