In summary the consultation proposes the following changes:
1) Ofcom propose to amend the Statement of Charging Principles so that: turnover derived from services provided under a mandated access agreement, bulk mail services and single piece end-to-end letters services is considered as relevant turnover for the purposes of recovering administrative charges; and the threshold for payment of an administrative charge is reduced from turnover of £10 million to relevant turnover (i.e. turnover from services set out in paragraph of £5 million.
2) Ofcom propose to amend the relevant consumer protection condition so that the costs of the Consumer Advocacy Bodies are recovered from the same group of postal operators that pay an administrative charge to Ofcom, except where those costs relate to the provision of a public consumer advice scheme via a caller helpline. Such costs will continue to be collected from those postal operators who are the subject of enquiries which generate these costs, subject to a minimum threshold.
Full details of the consultation are available via the link below:
Ofcom Consultation Documents
For more information on the techUK Postal Services Group and to get involved contact: