Meet the Public Sector tech Innovator

Carlos Picture 1

As part of the Public Sector Innovation Den programme, we undertake regular profiles of innovative techUK members working in the GovTech space. This month we catch up with Carlos Oliveira CEO & Founder of Shaping Cloud

Tell us about Shaping Cloud and the work you do in the public sector

Shaping Cloud are one of the UK's leading public sector cloud experts. We specialise in working with public sector organisations to unlock the potential for cloud solutions and platforms to accelerate their path to digital transformation and find new ways of working. Based on our years of experience in the sector we have spent the past 18 months developing our own hybrid integration platform – SPINR.

We now live in a digital platform economy, citizen expectations have shifted from passive, when they would expect to interact with the public sector via letter or in person, to empowered, where they expect to be able to choose how they transact.

The vast majority of the public sector is still reliant on line of business systems that weren’t built with web and mobile in mind. This creates process inefficiency when trying to build new digital services as the data remains locked within the individual systems of record. It also means that the same data about the same citizen will exist across many of these applications.

SPINR connects these applications and their underlying data together, enabling public sector organisations to create their own modern API platform upon which new digital services and streamlined processes can be built.

What does innovation in the public sector mean to you?

Innovation in the public sector should all be directly attributable to improving citizen outcomes whilst reducing the cost and time required to deliver those outcomes. New technology solutions such as IoT, chatbots, machine learning and AI have a great deal of potential to transform the sector but two things really need to happen before that potential can be unlocked.

Firstly, software vendors need to be able to tie those technologies directly to outcomes and efficiencies so that the business case for transformation is clear. Secondly, the sector needs to start offering a standardised and common way for software vendors to deploy their innovative solutions in a plug and play manner.

If, for example every council in the UK adopted a common API standard for each of their key services, this would mean that a software vendor could build their solution once and then sell that across the entire market without the need to manage a complex and time consuming process of system integration. By lowering the barriers to entry and opening up the market, the sector will then see the kind of explosion in innovation and start-ups that we have seen over the past 5-8 years in the commercial sector.

What was your key pitch to the public sector GovTech leaders at the Innovation Den?

The public sector has to stop solving the same problems in isolation and an API-first approach is the best way to begin creating the common interfaces and service descriptions that will allow innovation to take hold and flourish.

SPINR is currently running an early adopter programme and we are actively looking for partners for whom we will deploy the platform as part of a free of charge pilot. If any organisations are interested in being part of the programme please get in touch.

Are you interested in pitching to public sector tech leaders at our next Innovation Den? If so, get in touch!

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