To better understand the views of SMEs operating in the public sector tech market, techUK undertakes an annual survey to capture their experiences. The key findings of the 2017 survey of nearly 140 GovTech SMEs include:
• 90% did not think that civil servant buyers have a good understanding of how SMEs can meet their needs (a 4% improvement on the previous year)
• 95% supported the government’s 33% target of awarding central government procurement spend to SMEs and a majority of respondents viewed the G- cloud framework as being useful for SMEs to access the public sector market
• 95% stated that government should be doing more to improve the SME experience as part of the supply chain route to selling into the public sector
The findings highlight the urgent need to improve engagement between the industry and government earlier in the commissioning process to expose civil servants to the innovative technology that’s available in a fast moving market. Throughout 2018 techUK will be working with the Cabinet Office and government departments on a range of activities to improve access the public sector tech market, including a series of market engagement events to help SMEs gain business with government.
techUK will be launching a report on ‘Procuring the Smarter State: key steps to promote innovation and growth in the public sector’ on 30 January 2017. This report will provide further analysis on the SME survey and outline key recommendations to promote innovation in the public sector, and help dynamic British based SMEs to scale and grow.